Based on the published terms dated 10 July 2026. Children’s supervision and centre membership coverage were confirmed by LeisureWorld on 16 September 2026.
Published terms dated 10 July 2026.
Admission
Read the general admission policy for entry, age, health declaration and activity requirements. Access depends on the current timetable and safe capacity.
Children’s admission
Children under 10 must have a responsible adult aged 18 or over in the water, with no more than two children per adult. Children aged 10–12 must have a responsible adult aged 18 or over in the building. A parent or guardian must remain on site during swimming lessons.
Read the child admission policy for full supervision and safety information.
Access
All visitors must register with LeisureWorld to use our services. Children must be registered by their parent or guardian. All visitors must record their attendance.
Each member/user can generate a barcode in the LeisureWorld app to gain entry. All members/users must record a visit by swiping or checking in at reception — no exceptions.
Membership Cancellation Policies
There is a 28-day notification period of your intention to cancel a monthly membership. Cancellation via phone call is not accepted.
Members must contact us via email at cancellations@leisureworldcork.com. Cancelling a direct debit with your bank is not valid notice as we are not informed of these cancellations.
If you purchase your membership online, you have 14 days to change your mind before you use your membership. Cooling off is only applicable to change of mind and non-use. LeisureWorld will waive the exclusion for services that have already started, i.e., you selected your membership to start immediately but did not use it.
Our terms and conditions will come into force automatically after the 14-day period has elapsed. In-person purchases of goods and services are not entitled to a cooling off period.
Membership Freeze Option
You can freeze your membership for a minimum of one month up to a maximum of 3 months. You can do this once per calendar year. Monthly members can only freeze for whole months.
Freezing of your membership can only be granted with a prior written request from the member/user and approval from management.
Periods of non-use of the facilities cannot be backdated under any circumstances. Couple members are not able to be frozen individually — both memberships must be frozen together.
Monthly Billing
Membership payments are due regardless of usage. New members agree to a minimum commitment of one full billing cycle — that is, one payment must be collected before you can terminate. This contract automatically renews after the minimum period of 1 month and will continue indefinitely unless cancelled by the member.
We require 28 days notification via email to cancellations@leisureworldcork.com of your intention to cancel a monthly membership.
Please note we cannot part-bill a month. If your next billing date falls within your notice period, you will be billed for the next full month and your membership will finish at the end of that monthly cycle. Monthly membership billing is done via direct debit.
Termination of Membership
Management reserve the right to terminate any membership for violation of any rules or regulations of the facility, or for conduct deemed by management to be detrimental to the safety and welfare, good order, or character of the facility, its staff, or its members and users.
Transfer of Membership
Memberships may not be transferred or assigned to another person. Membership deposits and fees are not refundable under any circumstances. The registered member/user is the only person that can use the membership — no sharing is permitted.
Refund Policy
A refund for non-use of membership will not be granted under any circumstances.
Courses and fitness class bookings are paid in full and non-refundable. If a class is cancelled in advance by the member/user, in line with the cancellation policy, a booking credit note will be issued to your membership account.
If a class is cancelled by the facility, a credit note will be issued to your account, or a request can be made for a refund.
Any request for refund should be made prior to your service booking commencing. Once a service booking has started, requests for refunds will be rejected.
In circumstances where a customer has been advised that they cannot make use of membership/class/course by a medical professional, we can review a request for a credit for time missed due to illness or injury if it is accompanied by an appropriate dated medical note. Any request for a medical refund must be made to the facility via email to info@leisureworldcork.com.
Returns Policy
Any product bought at LeisureWorld that is faulty should be returned accompanied with a receipt as proof of purchase. This should be done at the site the product was purchased at. Products that have been purchased and are broken by use, and not due to defects, are not eligible for a refund.
General Code of Conduct
Safe Selling & Use of Supplements
Any supplements or sports foods sold or permitted within the facility adhere to the Safe Selling Supplements and Sport Food Statement. Members and users are advised to consume sports nutrition responsibly and in accordance with manufacturer guidelines and professional dietary advice.
Mobile Phones, Cameras, and Recording Equipment
Mobile phones are prohibited for use in the changing rooms and swimming pool areas. Please respect other members' right to privacy and to work out without being recorded or photographed. You are not permitted to take photos or record videos that contain personal data of others, especially if you intend to share your recordings with others. Recording or photographing members without their permission may result in termination of membership.
Lockers
Lockers must be used by all members to secure belongings. Lockers operate using a €1 coin or token to secure the locker, which is returned when the locker is opened. The member/user acknowledges that the facility will not be responsible for the loss of any personal items or damage to personal property, either on the facility or in the facility car parking areas. LeisureWorld accepts no responsibility for personal items brought into the facility by members/users. LeisureWorld will not accept custody of personal items — you must use the lockers provided.
Facility Condition
The facility management will use its best endeavours to ensure that all facilities, apparatus, and equipment are maintained in working order but accepts no responsibility to the member/user for failure or breakdown of any equipment or apparatus however caused. You must inform staff of any defect you notice or become aware of while using the facility, to allow our staff to make good and safe any defects.
Disputes
In the event of any dispute arising between a member/user of the facility and the management of the facility, the decision of LeisureWorld management will be final.
Fitness Classes
Classes are available for persons aged over 16 years only unless otherwise stated. 60 minutes notice is required to cancel a class booking. You must scan your access card or check in at reception to register attendance — no exceptions.
Swimming Pool Use
All users of the swimming pool must use the showers before entering the pool. Swim caps must be worn. No outdoor footwear is permitted on the pool deck. Swimmers are encouraged to wear appropriate footwear on the pool deck and in the changing areas. A full list of rules and regulations are in place in each of the pool areas — members/users must agree to comply with the regulations in each area.
Sauna and Steam Rooms
The sauna and steam room are restricted to over 18's only. Please read the user guidelines for each area before use. No shaving permitted in either area.
Read the sauna and steam room guidelines
Gym and Aerobic Studio
A list of rules and regulations are in place in each of these areas. Members must agree to comply with the regulations in each area.
Health Screening
The member/user acknowledges that he/she is in good health and is not suffering from any illness or disease. All members confirm a Health Declaration on booking. Should this change, it is the member/user's responsibility to seek advice.
Amendments
The management reserves the right to amend and add to these conditions as it sees fit and the member/user shall observe any amended or additional conditions or rules so made.
Bishopstown and Churchfield membership covers those two centres. Douglas membership and pay-as-you-go visits are separate.
Membership Types
Pay As You Go
PAYG membership is available for all adults, students, and children to access our services on an ad-hoc basis. Payment is made for each visit by way of access tickets or bookings. It is free to register as a Pay As You Go member.
Adult Membership
To qualify, you must be aged 18 years or older. This membership allows one person to use our service. Adult membership is available for either all services or for swim only.
Over 65 Membership
To qualify, you must be aged 65 or older. ID is required when enrolling for this membership.
Unemployed Membership
To qualify, you must provide proof of unemployment. ID is required when enrolling for this membership.
Couple Membership
This gives two people the opportunity to jointly purchase memberships. There will be a primary and a linked member. Payments are assigned to the primary member. Each member/user will receive an individual membership card. If the primary member/user fails to make the monthly payment, both memberships will be withdrawn. All changes to the membership must be made by the primary member.
Student Membership
To qualify, you must be aged 16 or over, or be enrolled in full-time education programmes if over 18 years old. Part-time and professional education programmes are not valid for student memberships. If under 18, we require photo ID. Production of a valid student ID with expiry date on the card or dated proof of enrolment is required if you are over 18 years old.
Child Pool Membership
To qualify, you must be aged 6–17. Child memberships are only available when linked to an adult membership. Use of a child membership must comply with the Admission Policy.
Teen Membership
To qualify, you must be aged 13–17. Teen memberships permit access to the pool, gym, and fitness classes. Teen members are required to complete a safety induction with a trainer prior to using the gym.
Privacy Policy
A copy of our privacy policy is available online at privacy policy.